Contact Us
Tell us about your project and we’ll respond within 1 business day.
Location + Time Zone
We are located in Central Time and have experience working internationally.
Address
Austin (Metropolitan Area), Texas
contact@mousetronic.com
Frequently Asked Questions
Answers to common questions about our services and how we can assist you.
How can I request a quote for your services?
You can request a quote by filling out the contact form on our website or sending us an email. You’ll receive a project outline and quote tailored to your scope within 1–2 business days.
What are your hours?
Our business hours are:
6:30 AM to 3:30 PM
Central Time (Austin, Texas, USA)
Monday through Friday
We are closed on weekends and a few holidays. However, you can still reach us through our website or email, and we’ll get back to you on the next business day.
Do you offer customized solutions for unique projects?
Absolutely! We specialize in tailoring our services to meet the unique needs of each project. Whether you have specific requirements or a creative idea, we’re here to work closely with you and develop a customized solution that fits your vision.
What is your response time for inquiries?
We are committed to prompt responses. You can expect an initial response within 1 business day of your project request inquiry. During active projects, communication is consistent and structured, with scheduled meetings typically held in the afternoon (CST).
What is your communication style?
Initially your project details and agreements will be finalized via email. After onboarding, we coordinate through phone, email, or text depending on project needs. Project calls are typically scheduled in the afternoon between 12-3 pm (CST).